Terms of service

Last updated: 7 April 2026

YOU MUST BE 18 OR OVER TO PURCHASE FROM THIS WEBSITE.
By placing an order with us, you confirm that you are at least 18 years of age. We reserve the right to carry out age verification checks before accepting or dispatching any order. The sale of e-cigarettes and e-liquids to anyone under 18 is prohibited in the UK. (GOV.UK)

These Terms and Conditions govern your use of vape4world.co.uk and any purchase made through our website. By accessing or using this website, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy], Cookies Policy, and Health Warnings.

If you do not agree to these Terms, you must not use this website.

1. Information About Us

This website is operated by Vape4World LTD, a company registered in England and Wales.

Registered Address:
25 Lockett Street, Cheetham Hill
Manchester, M8 8EE
United Kingdom

Email: info@vape4world.co.uk
Phone: +44 7307 313133

You can contact us through our Contact Us Page, by email, or through Whatsapp Chat facility made available on the website.

2. Eligibility to Purchase

You may only purchase products from our website if you are:

• at least 18 years old; and
• legally entitled to purchase and use the products in your location.

We may use age-verification measures before or after an order is placed. If we are unable to verify your age, we may suspend, cancel, or refuse your order. UK retailers are required to operate suitable age-verification policies for vaping products. (GOV.UK)

3. About These Terms

These Terms explain:

• who we are;
• how we accept and fulfil your order;
• your rights if there is a problem;
• your cancellation and refund rights;
• our rights and responsibilities; and
• how disputes will be handled.

Please read them carefully before placing an order.

4. Our Contract With You

When you place an order on our website, you are making an offer to buy products from us.

A contract is formed only when we send you an email confirming that your order has been accepted and/or dispatched.

We may decline an order for reasons including:

• age-verification failure;
• product unavailability;
• pricing or listing errors;
• suspected fraud;
• delivery restrictions;
• legal or regulatory reasons.

If we cannot accept your order, we will notify you and refund any payment already taken.

5. Products and Product Information

We aim to ensure that all product descriptions, specifications, prices, and images on our website are accurate. However:

• product images are for illustrative purposes only;
• colours and packaging may vary slightly from what appears on screen;
• manufacturers may update packaging, formulations, or specifications without notice;
• product information supplied by manufacturers may occasionally change.

Nothing on our website should be interpreted as medical advice. Any information on vaping, nicotine products, or alternatives to smoking is provided for general information only and should not replace advice from a qualified healthcare professional.

For more information, please see our Health Warnings.

6. Price and Payment

All prices shown on the website are in GBP (£) and include VAT where applicable, unless otherwise stated.

Delivery charges, if applicable, will be shown during checkout.

• We take reasonable care to ensure prices are correct, but errors may occur. If we discover that a product was incorrectly priced, we may:
• contact you with the correct price and ask whether you wish to continue; or
  cancel the order and issue a refund.

Payment must be received in full before dispatch unless we expressly agree otherwise.

7. Availability

All orders are subject to stock availability.

If a product becomes unavailable after you place an order, we may cancel the affected part of the order or the entire order and provide a refund for any unavailable item(s).

We are not liable for any indirect or consequential loss caused by stock unavailability.

8. Delivery

Delivery information, charges, locations, estimated times, and related conditions are set out in our Shipping Policy.

Any delivery dates or timeframes provided are estimates only. We are not responsible for delivery delays caused by couriers, age-verification issues, weather, customs, incorrect delivery details, or other factors beyond our reasonable control.

Risk in the goods passes to you when the goods are delivered to the address provided in your order.

9. Returns, Cancellations and Refunds

If you are a consumer purchasing online in the UK, you generally have the right to cancel your order within 14 days after delivery, and then a further 14 days to return the goods, subject to legal exceptions. Goods must also comply with the contract, including being of satisfactory quality, fit for purpose, and as described. (GOV.UK)

However, for hygiene and health-protection reasons, some products may not be eligible for return once opened, unsealed, used, filled, or otherwise tampered with, where a cancellation exemption lawfully applies. (Legislation.gov.uk)

Please see our full Return & Refund Policy for complete details.

9.1 Faulty, Damaged, or Incorrect Items

If you receive goods that are faulty, damaged, defective on arrival, or incorrect, please contact us as soon as possible through our Contact Us Page or by email.

We may request:

• your order number;
• photographs;
• a description of the issue; and
• return of the item where appropriate.

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015. Goods supplied under a contract must be of satisfactory quality, fit for purpose, and as described. (Legislation.gov.uk)

9.2 Lost or Missing Goods

If your order has not arrived or items are missing, please notify us within a reasonable time after the expected delivery date so that we can investigate with the courier.

10. Refusal of Transactions

We reserve the right, at our sole discretion, to:

• withdraw products from sale;
• amend website content;
• reject or cancel orders;
• restrict quantities;
• refuse service where we believe misuse, fraud, abuse, regulatory risk, or age-related concerns may exist.

11. Website Use

By using this website, you agree that you will not:

• use the website for any unlawful purpose;
• attempt to gain unauthorized access to our systems;
• misuse the website through viruses, bots, scraping tools, or malicious code;
• copy, reproduce, republish, or commercially exploit website content without written permission.

All website content, including text, graphics, logos, layout, branding, and design, belongs to Vape4World LTD or its licensors and is protected by intellectual property laws.

12. Third-Party Links

Our website may contain links to third-party websites for convenience or information. We do not control and are not responsible for the content, policies, or practices of third-party sites.

Use of third-party websites is at your own risk.

13. SMS and Marketing Communications

Where you opt in, we may send you:

• order updates;
• service notifications;
• promotional emails;
• SMS or other marketing communications.

You can unsubscribe from marketing communications at any time by:

• clicking the unsubscribe link in an email;
• replying STOP to SMS messages, where applicable; or
• contacting us through our Contact Us Page.

Our use of personal data is explained in our Privacy Policy.

14. Safety and Battery Use

Vaping products, batteries, chargers, e-liquids, pods, and accessories must be used responsibly and in accordance with manufacturer instructions.

You must:

• keep all products out of reach of children and pets;
• use only compatible chargers and accessories;
• never leave batteries charging unattended;
• stop using any device that becomes excessively hot, leaks, smells unusual, or appears damaged;
• store e-liquids and batteries safely.

Nicotine is addictive and may be toxic if swallowed or misused. Seek immediate medical advice if nicotine-containing products are ingested or come into harmful contact with skin or eyes.

Please read our full Health Warnings before using any product.

15. Medical Disclaimer

Content on this website is provided for general information only and is not medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, breastfeeding, have a heart condition, high blood pressure, a seizure disorder, or any other medical condition, you should seek advice from a qualified medical professional before using nicotine or vaping products.

Use of all products is at your own risk.

16. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of statutory consumer rights.

Subject to the above, we are not liable for:

• indirect or consequential losses;
• loss of profit, business, revenue, or opportunity;
• losses caused by misuse of products;
• losses caused by unauthorized modification of batteries, chargers, or devices;
• delays or failures caused by events outside our reasonable control.

You are responsible for following all product instructions and warnings.

17. Data Protection

We process your personal information in accordance with our Privacy Policy.

We use your information to:

• process and deliver your order;
• handle payments and customer service;
• comply with legal obligations; and
• send marketing where you have agreed to receive it.

18. Changes to These Terms

We may update these Terms from time to time. Any changes will take effect once posted on this website.

Your continued use of the website after any changes are posted means you accept the revised Terms.

19. Governing Law

These Terms are governed by English law.

If you are a consumer, you may bring proceedings in the courts of the part of the United Kingdom in which you live, where applicable. English law commonly governs these contracts, while consumers in Scotland and Northern Ireland may have local forum rights depending on where they live. (GOV.UK)

20. Contact

If you have any questions about these Terms and Conditions, please contact us:

Vape4World LTD
25 Lockett Street, Cheetham Hill
Manchester, M8 8EE
United Kingdom

Email: info@vape4world.co.uk
Phone: +44 7307 313133
Website: vape4world.co.uk